Customer Support

A customer profile is established during the installation of the system to ensure that our personnel know every detail about the merchant that they are supporting. In the unlikely event that an issue cannot be resolved on the initial call, Transaction One will invoke an established escalation process to insure that issues are always resolved in a timely manner.

Our customer support area has an on-line knowledge base to assist in troubleshooting a call, if necessary. The latest in help desk systems technology is used to track each and every call and is customized to handle every client.

You may reach customer support at: (877) 487.2671